![]() This issue might occur if a user has already signed in to SharePoint, and then is moved to a different OU and resynced with SharePoint. When the user tries to access a site collection or OneDrive, the user has an incorrect ID.Ī second scenario involves directory synchronization with an Active Directory organizational unit (OU). This issue most frequently occurs if a user account is deleted in the Microsoft 365 admin center or in Active Directory (in directory synchronization scenarios), and the account is then re-created by using the same user principal name (UPN) but a different ID value. ![]() This error might be caused by a permissions issue that affects the OneDrive site that's being synchronized. ![]() Users in your organization can't sign in to Microsoft OneDrive, and they receive the following error message:
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February 2023
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